More than 750 vendors already cover the needs of the more than 1,200 hotelier Coperama members in Spain, Italy, the Netherlands, Belgium and Luxembourg (soon in Germany also).
One satisfied vendor in Coperama is proof of the quality in the service provided and a guarantee of success in the purchasing process. We are looking for the best suppliers under a win-win relationship.
Innovative, dynamic and fast moving are qualities requested for our suppliers to adapt to the shifting needs of the market. Renewal constantly is a must.
Our clients are your clients, but without contracts with suppliers we would not have them and that is the reason why we build partnerships.
You will extend your business on the international market thanks to our experience.
See moreAre you in a hurry? Fill out a simple form, indicating what type of customer you are and you see the savings that Coperama customers like you are obtaining.
Do you want to add value to a real buy? Take the delivery you have, look for the products in our catalogue and add them to your shopping basket. You can compare how much it would cost you with Coperama.
The privacy of our customers is very important to us and, therefore, we treat the personal information that you provide us in order to be able to manage your relationship with us in the best way. This document describes how we use and process your personal information and how we use cookies. In this document you can also find our contact information to resolve any questions you have about your personal information.
Coperama offers online services for purchasing goods through its own web pages and mobile phone applications. The following information applies to all of these platforms. Coperama may modify its privacy policy and cookies from time to time, so it is advisable to visit this page regularly to keep up to date regarding updates. If you do not agree with this privacy and cookies policy, you should stop using our services.
What type of personal information does coperama.com use?
At the time of registration, we will ask you for your name and email address. You may have to state your address, telephone number, payment details and national ID number to identify yourself as an employee of a company associated to Coperama.
To manage your account more easily, you can save your personal settings and edit them when appropriate.
Every time you visit our web pages, even though you do not make any purchases, we may collect certain information, such as your IP address, the browser you are using and information on the operating system of your computer, the version of the application, the language settings and the pages that you have viewed. If you are using a mobile device, we may also collect data that identify your device, such as the characteristics and the specific configuration of the device and the latitude/longitude coordinates. When you make a purchase, our system records the means you used.
Why does coperama.com collect, use and share your personal data?
How does coperama.com share your data with third parties?
In certain circumstances, we may share your personal data with third parties.
How does coperama.com use mobile devices?
We use the Coperama catalogue app to make the purchasing process easier. This app processes your personal data just like the web page. With your consent, we can send you push notifications with information about your order.
How does coperama.com use the customer feedback and information you share with us about the products?
After you have made your purchase with us, we will invite you to write a comment. Your user name will appear next to the comment. By submitting a comment you agree that it may be displayed on the product information page on our website, in our mobile phone app, for example. Your comments will serve to inform other buyers on the quality of the products that you have purchased.
A cookie is a file that is downloaded to and stored on a user's computer when accessing certain websites, in order to store and retrieve information regarding the browsing done from that computer. Cookies are essential for the operation of the internet, providing benefits for the provision of interactive services and facilitating the navigation and usability of our website. Note that cookies cannot damage your computer and, instead, those that are enabled help us to identify and resolve errors.
COPERAMA uses the following cookies detailed below on this website:
As an additional guarantee to the information provided above. The user can stop the cookies functioning on this website at any time through:
The browser settings:
COPERAMA is not responsible for the content and accuracy of the privacy policies of third parties included in this cookies policy.
Please address any questions about this cookies policy to info@coperama.com
If you continue to navigate after being informed about the cookies policy, we will understand that you accept the use of cookies by our website and applications. However, if you want, you can change the cookies settings at any time by configuring your browser to accept the cookies it receives or not, or get the browser to notify you when a server wants to save a cookie.
We should inform you that if you block or do not accept the installation of cookies, it is possible that certain services may not be available without their use or you may not be able to access certain services or take full advantage of everything that our websites and applications offer.
COPERAMA appreciates you agreeing to use and accept cookies, since this helps us to obtain more precise data that allow us to improve the content and design of our websites and applications to suit your preferences.
If you agree to use cookies, continue to browse or click on a link, it shall be understood that you accept our cookies policy and therefore the installation of cookies on your computer or device.
Secure Servers
At the time of registration, we will ask you for your name and email address. You may have to state your address, telephone number, payment details and national ID number to identify yourself as an employee of a company associated to Coperama.
Protection of bank data
The orders are sent to the supplier once payment has been made going through third party platforms, meaning that Coperama does not save any information on credit or debit cards.
Minors
Coperama does not sell products to minors. Children under the age of 18 may only use the Coperama website under the supervision of a parent or guardian.
The sale of alcohol to children under the age of 18 is strictly prohibited.
In compliance with the duty of information set out in Article 10 of Law 34/2002, of July 11, governing information society and electronic commerce services in Spain, the details of COPERAMA HOLDING S.L. and its subsidiaries (hereinafter Coperama) are reflected below: Contact e-mail: info@coperama.com
COPERAMA HOLDING S.L.
c/Santa Engracia 120
28003 Madrid
Company tax ID number: B84747070
Registered at the Madrid Registry of Commerce. Volume 8, Section 8 of Book 0. Folio 117, Sheet M-409716,
Registration 1.
COPERAMA SPAIN S.L.U.
c/Santa Engracia 120
28003 Madrid
Company tax ID number: B87169082
Registered at the Madrid Registry of Commerce. Volume: 32759, Book: 0, Folio: 182, Section: 8, Sheet: M 589665,
Registration or entry: 1 / Date: 19/12/2014 Year: Pre.:2014.
COPERAMA BENELUX B.V.
Postbus 757
2130 AT – HOOFDDORP
Noord-Holland - Netherlands
NL 806855009B01
COPERMA ITALIA S.r.l.
G.B. Pergolesi 2°
20124 - MILANO
IT09717930961
Access to and/or use of the COPERAMA portal attributes the condition of USER, accepting, as a result of this access/use, the General Terms and Conditions of Use established herein.
www.coperama.com provides access to a multitude of information, services, programs and data (hereinafter "the content") on the internet that belong to COPERAMA or its licensors, to which the USER may have access. The USER assumes responsibility for use of the portal. This liability extends to registration should this be needed to access certain services or content.
The USER will be responsible for providing true and lawful information during the registration process. As a result of this registration, the USER will be given a password for which the user will be responsible, undertaking to use it in a diligent and confidential manner. The USER agrees to make appropriate and lawful use of content and services offered by COPERAMA through this website and shall not use them to: (1) engage in any activities that are illicit, illegal or that are in bad faith and contrary to public order; (2) disseminate content or propaganda whether of a racist, xenophobic, pornographic, or illegal nature and/or that could be construed as an incitement to terrorism or an attack on human rights; (3) cause damage to the COPERAMA’s physical and information systems, of its suppliers or third parties, or introduce or spread computer viruses or any other hardware or software capable of causing the aforementioned damage; (4) attempt to access and/or use the e-mail accounts of other users and modify or access their messages. COPERAMA reserves the right to remove any comments and contributions that violate respect for human dignity, which are discriminatory, xenophobic, racist, pornographic, constitute an attack against youth or childhood, order or public safety or that, in its opinion, are not suitable for publication. In any case, COPERAMA will not be responsible for the opinions expressed by users through the participatory tools.
COPERAMA complies with the guidelines of Organic Law 15/1999 of December 13 on the Protection of Personal Data, Royal Decree 1720/2007 of 21 December approving the implementing regulations of this Organic Law and all other corresponding legislation in force at any time, seeking to ensure proper use and handling of personal user data. To do this, together with each form for collecting personal data, for services that the user may request from INFO@COPERAMA.COM, they will be informed of the existence of and asked to accept the specific conditions regarding the processing of their data in each case. The user will also be informed of the party responsible for the file created, the address of this party, the possibility of exercising their rights of access, rectification, cancellation and opposition, the reason for processing personal data and, when appropriate, disclosure to third-parties.
In addition, COPERAMA informs the user of its compliance with Law 34/2002 of July 11, on information society and electronic commerce services and it will always seek the consent of the user to process their e-mails for commercial purposes.
COPERAMA itself or as an assignee, is the holder of all of the intellectual and industrial property rights of its website, as well as the elements contained therein (including but not limited to images, sound, audio, video, software and texts; trademarks or logos, combinations of colours, structure and design, selection of materials used, computer programs required for its operation, access and use, etc.), owned by COPERAMA or its licensors.
All rights reserved. By virtue of the provisions of Articles 8 and 32.1, paragraph two, of the Spanish Intellectual Property Act, the following are expressly prohibited: any reproduction, distribution or public disclosure, including any means of making available all or part of the contents of this website for commercial purposes, in any form or by any technical means, without authorisation from COPERAMA. The USER undertakes to respect the intellectual and industrial property rights held by COPERAMA. The portal elements can be viewed and even printed, copied and stored on the hard drive of the user's computer or on any other device providing they are solely and exclusively for personal and private use. The USER shall refrain from removing, altering, eluding or manipulating any protection device or security system installed on the COPERAMA website.
COPERAMA will not be held liable under any circumstances for any damages of any nature that may arise, including but not limited to: errors or omissions in the content, lack of availability of the portal or the transmission of viruses, malware or harmful programs through the content, despite having taken all necessary technological measures to prevent this from occurring.
COPERAMA reserves the right to make any changes it deems appropriate to its portal with no prior warning, being able to change, delete or add content and services provided through the site and the way in which they are presented or located on its portal.
In the event that www.coperama.com contains links or hyperlinks to other internet sites, COPERAMA shall have no control over any such sites or their content. COPERAMA shall not be liable in any way for the content belonging to third-party sites or links to them and does not guarantee the technical availability, the quality, reliability, accuracy, scope, veracity, validity or constitutionality of any materials or information contained on any of these hyperlinks or any other websites.
Likewise, the inclusion of these external links implies no association, merger or membership whatsoever with regard to the linked entities.
COPERAMA reserves the right to refuse or withdraw access to the portal and/or the services offered without any prior notice, at its own discretion or that of a third party, to any users that breach these General Terms and Conditions of Use accepted on registration.
COPERAMA shall act against any breach of these General Terms and Conditions of Use and any misuse of its website, pursuing all legally applicable civil and criminal channels.
COPERAMA shall be able to modify the terms and conditions established in this document at any time, being duly published as they appear herein.
These terms and conditions will be valid as long as they are publicly displayed and shall remain in effect until they are modified by other duly published terms and conditions.
The relationship between COPERAMA and the USER shall be governed by the Spanish law in force and any dispute shall be submitted to the Courts of Madrid.
Coperama Central Europe GmbH
Strahlauer Platz 34
10243 Berlin
Frau Christine Woltmann
Telefon: +49 (0) 30 206 207 36
Email:info.ce@coperama.com
Eintragung im Handelsregister
Registergericht: Amtsgericht Charlottenburg
Registernummer: HRB 188287 B
Umsatzsteuer-Identifikationsnummer gemäß §27 a Umsatzsteuergesetz:
DE 313396224